Terms and Conditions

Please read these Terms and Conditions carefully before using the Evolz website or engaging our services. By accessing evolz.co or booking a call, submitting a project inquiry, or entering into a service agreement with us, you confirm that you have read, understood, and agree to be bound by these Terms.

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of the website located at evolz.co (the “Website”) and any services provided by Evolz (“we”, “us”, “our”). If you do not agree to these Terms, please do not use the Website or engage our services.

We reserve the right to update or modify these Terms at any time. The “Last Updated” date above reflects the most recent revision. Continued use of the Website or services after changes are posted constitutes acceptance of the updated Terms.

2. Services provided

Evolz offers web design, web development, search engine optimization, and related digital growth services. Our core service offerings include:

• Website design and UI/UX (Figma-based)
• Website development (primarily WordPress)
• Search engine optimization (SEO)
• Custom CRM setup and integration
• Conversion rate optimization (CRO)
• Ongoing retainer-based web support

The specific scope, deliverables, timelines, and pricing for each engagement are agreed upon in a separate project proposal or statement of work, which forms part of the overall agreement between you and Evolz.

3. Project agreements and scope

All projects begin with a discovery call and a written proposal outlining the agreed scope. Work will commence only once the proposal is accepted and any applicable deposit is received.

Evolz reserves the right to decline any project inquiry at our discretion, without obligation to provide a reason.

4. Payment terms

Payment terms are specified in each individual project proposal. General terms that apply unless otherwise stated:

• A deposit (typically 50%) is required before work begins on one-time projects.
• The remaining balance is due upon project completion and before final files or live delivery.
• Retainer agreements are billed monthly, in advance.
• Invoices not paid within the agreed timeframe may result in work being paused.

All prices are in the currency stated on the invoice. Evolz is not responsible for exchange rate fluctuations or bank transfer fees incurred by the client.

5. Client responsibilities

To ensure projects are delivered on time and to the agreed standard, clients are expected to:

• Provide accurate briefs, brand assets, and content in a timely manner.
• Respond to requests for feedback or approval within a reasonable timeframe.
• Ensure all content and materials supplied do not infringe any third-party intellectual property rights.
• Provide access to any platforms, hosting accounts, or tools required for the project.

Delays caused by late feedback, missing assets, or lack of client communication may affect the agreed timeline and are not the responsibility of Evolz.

6. Intellectual property

Upon receipt of full payment, all custom design and development work created specifically for your project is transferred to you. You will have full ownership of the final deliverables.

Evolz retains the right to:

• Display completed work in our portfolio, case studies, and marketing materials.
• Use project outcomes as references in proposals and sales conversations.

Any third-party assets used during a project (stock images, fonts, plugins, or licensed software) remain subject to their respective license terms. It is the client’s responsibility to maintain active licenses for any third-party tools after project handover.

7. Confidentiality

Both parties agree to keep confidential any sensitive business information shared during the course of the engagement. Evolz will not share your business data, strategy, or unpublished materials with outside parties without your consent, except where required by law.

8. Revisions and approval

The number of revision rounds included is specified in each project proposal. Revisions are understood to mean adjustments within the agreed scope — not a change in direction or new design concepts.

Once a stage of work has been approved by the client (verbally or in writing), work proceeds on the basis of that approval. Revisiting approved stages may be treated as additional scope.

9. Cancellations and refunds

If a client wishes to cancel a project after work has commenced:

• Any deposit paid is non-refundable, as it covers initial discovery, planning, and resource allocation.
• If work has progressed beyond the deposit stage, an invoice for work completed to date will be issued.
• Retainer agreements can be cancelled with 30 days’ written notice. Fees for the current billing period are non-refundable.

Evolz reserves the right to terminate an engagement if a client acts in bad faith, engages in abusive communication, or fails to meet their payment obligations. In such cases, fees for all work completed will remain due.

10. Limitation of liability

Evolz will always aim to deliver high-quality work in line with agreed objectives. However, we make no guarantees regarding specific business outcomes such as revenue growth, lead generation targets, or search ranking positions, as these depend on many factors outside our direct control.

We are not liable for any indirect, consequential, or incidental damages, including but not limited to loss of revenue, data, or business opportunities.

11. Third-party tools and platforms

Our services often involve third-party platforms such as WordPress, Shopify, Google, or other software providers. Evolz is not responsible for changes, outages, or policy updates made by these platforms that may affect your website or its performance after project delivery.

Clients are responsible for maintaining their own platform subscriptions, hosting, and domain renewals unless an ongoing retainer arrangement explicitly covers these.

12. Website use

By visiting evolz.co, you agree not to:

• Use the Website for any unlawful purpose.
• Attempt to gain unauthorized access to any part of the Website or its systems.
• Reproduce, distribute, or republish Website content without prior written consent from Evolz.
• Submit false or misleading information via contact forms or inquiries.

We reserve the right to restrict access to the Website at our discretion.

13. Privacy

Your use of our Website and services is also subject to our Privacy Policy, which is incorporated into these Terms by reference. By using our Website or engaging our services, you consent to the collection and use of your information as described in the Privacy Policy.

14. Governing law

These Terms are governed by and construed in accordance with applicable law. Any disputes arising from these Terms or your use of our services shall first be attempted to be resolved amicably between both parties. If a resolution cannot be reached, disputes shall be referred to the appropriate legal jurisdiction.