Shuja and his team developed a new website for us, and did some SEO optimization. They were very knowledgeable, responsive, and helpful. We switched to a new platform so Shuja took the time to educate me so I can do things on my own moving forward. We love our new site. We’d work with them again.
- CRM Solutions
Custom CRM Solutions
CRM Systems Built to Capture, Track, and Follow Up With Every Lead
Getting leads is only one part of growth.
The bigger problem for many businesses is what happens after someone fills out a form, books a call, sends a message, or requests more information.
Without a proper CRM, leads get lost in inboxes, follow-ups are missed, sales conversations become difficult to track, and business owners have no clear view of what is actually happening in their pipeline.
At Evolz, we build custom CRM solutions using GoHighLevel to help businesses organize leads, automate follow-ups, manage appointments, track opportunities, and create a clearer sales process from first enquiry to closed deal.
Whether you need a simple lead pipeline or a more advanced automation system, we set up your CRM around the way your business actually works.
- Custom CRM Solutions
What Are Custom CRM Solutions?
Custom CRM solutions help businesses centralize customer data, track opportunities, automate repetitive tasks, and manage sales activity through one connected system.
Instead of managing leads across email, spreadsheets, WhatsApp, forms, calendars, and manual reminders, a CRM gives your team one place to see:
New leads
Lead source
Contact details
Pipeline stage
Appointment status
Follow-up history
Lead tags and segments
Deal value
Next actions
Lost and won opportunities
Campaign performance
At Evolz, we use GoHighLevel CRM to create systems that support lead management, appointment booking, email and SMS workflows, review requests, pipeline tracking, and reporting.
The goal is simple: fewer missed leads, faster follow-up, better organization, and a clearer view of your sales process.
- Important Numbers
Average Performance of Our CRM Projects
0
%
Reduction in Manual Tasks
Automated workflows, reminders, tagging, and follow-up sequences help reduce repetitive admin work.
0
%
Increase in Lead Conversion Efficiency
Better lead tracking and faster follow-up can help more enquiries move through the pipeline.
0
%
Automated Workflow Accuracy
Once workflows are properly set up and tested, your CRM can handle repeatable actions consistently.
- Why CRM System
Why Your Business Needs a CRM System
Many businesses generate leads but do not have a proper system for managing them.
A lead may come from a website form, Google Ads, Meta Ads, Google Business Profile, phone call, booking page, or referral – but if that lead is not tracked and followed up with properly, the opportunity can easily go cold.
Common lead management problems include:
- Leads sitting in email inboxes
- No clear sales pipeline
- No source tracking
- Missed follow-ups
- No appointment reminders
- Manual review requests
- No lead nurturing
- No clear next action
- No visibility into won/lost opportunities
- No reporting dashboard
- Too many disconnected tools
A properly built CRM fixes this by giving your business a structured system for capturing, organizing, following up with, and converting leads.
- Our Expertise
Our CRM Expertise
Our local SEO work focuses on the areas that matter most for local search performance.
01
GoHighLevel CRM Systems Built Around Your Sales Process
Our CRM service is not just a basic software setup. We structure your CRM around your lead flow, sales process, follow-up needs, and customer journey.
02
GoHighLevel Sub-Account Setup
We set up your GoHighLevel sub-account and configure the basic foundation your business needs to start managing leads properly.
This includes your business settings, users, permissions, communication setup, basic pipeline structure, and dashboard access.
03
CRM Pipeline Setup
Your pipeline gives you visibility into every stage of the sales process.
We create a custom CRM pipeline that matches the way your leads move from first contact to booked appointment, proposal, follow-up, won deal, or lost opportunity.
This helps your team know exactly where each lead stands and what needs to happen next.
04
Contact Segmentation and Tagging
Not every lead is the same.
We set up tags, segments, and contact organization so you can separate leads by source, service interest, campaign, status, appointment activity, or customer type.
This makes it easier to run follow-ups, reactivation campaigns, and targeted communication later.
05
Appointment Booking Setup
We help set up appointment booking so prospects can schedule calls or consultations more easily.
This can include calendar setup, booking pages, confirmation messages, reminder workflows, and internal notifications.
A smoother booking process helps reduce friction and improves the chances of turning interest into actual conversations.
06
Email Drip Workflows
We build email drip workflows to nurture leads over time.
These workflows can be used after form submissions, missed appointments, consultation requests, proposal follow-ups, or reactivation campaigns.
The goal is to stay in front of prospects without manually sending every message.
07
Follow-Up Automations
Fast and consistent follow-up is one of the most important parts of lead conversion.
We create automated follow-up workflows through email, SMS, notifications, and task reminders so leads are contacted at the right time and do not fall through the cracks.
08
Behavior-Based Automations
We can create automations based on specific user actions and pipeline behavior.
For example, a lead can receive different follow-up messages depending on whether they booked a call, missed an appointment, replied to a message, submitted a form, or moved to a different pipeline stage.
This makes your CRM more responsive and more aligned with the customer journey.
09
Conversation AI Setup
Conversation AI can help your business respond faster to incoming messages and common enquiries.
We help configure AI-assisted conversations based on your business, offer, FAQs, lead qualification needs, and appointment booking process.
This can help reduce response delays and improve lead handling when your team is busy.
10
Review Request Campaigns
Reviews are important for trust, local SEO, and conversion. We set up review request campaigns that automatically ask happy customers to leave reviews after a completed service, appointment, or successful project.
This gives your business a more consistent way to build reputation over time.
11
AI-Assisted Review Reply Setup
Responding to reviews manually can take time. We help set up AI-assisted review reply workflows so your business can respond to customer reviews more efficiently while keeping replies professional and on-brand.
12
Dashboard Setup
Your CRM should show you what is happening. We set up dashboards and reporting views so you can track leads, appointments, pipeline activity, source performance, follow-ups, and overall sales movement.
This helps you make better decisions instead of guessing.
13
Ready-to-Run Campaign Setup
We can also set up ready-to-run campaign workflows based on your business model.
This may include lead nurture campaigns, missed call follow-up, appointment reminders, proposal follow-ups, review requests, reactivation campaigns, or industry-specific sales workflows.
- Our Process
Our CRM Setup Process
A Clear Process From Lead Flow to Automation
# 01
Understand Your Sales Process
We start by understanding how your business currently handles leads.
We review your lead sources, contact forms, booking process, sales stages, follow-up habits, appointment flow, and current tools.
This helps us build a CRM that fits your real process instead of forcing you into a generic template.
# 02
Build the CRM Foundation
Next, we set up your GoHighLevel account, pipeline, custom fields, tags, calendars, forms, and basic dashboard structure.
The goal is to create a clean foundation where every lead has a place to go.
# 03
Connect Lead Capture and Booking
We connect your lead sources into the CRM.
This may include website forms, landing pages, booking pages, calendars, ad campaigns, chat widgets, or manual lead entry processes.
We also set up appointment booking and reminders so the lead journey becomes smoother.
# 04
Automate Follow-Up
Once the foundation is ready, we build automated workflows for follow-up, nurturing, reminders, review requests, internal notifications, and pipeline updates.
This helps your business respond faster and stay consistent without relying on manual effort every time.
# 05
Test, Train, and Optimize
Before handing over the system, we test workflows, check notifications, review pipeline movement, and make sure the main processes work properly.
We can also provide basic guidance so your team understands how to use the CRM day to day.
- Package
What Is Included in Our CRM Package?
GoHighLevel CRM Setup Built for Lead Management and Automation
Our CRM package is designed for businesses that want a practical, ready-to-use system for managing leads, appointments, follow-ups, and reviews.
Total Package Price — $1,500
Includes:
- GHL sub-account setup
- CRM pipeline setup
- Contact segmentation + tagging
- Appointment booking setup
- Email drip workflows
- Follow-up automations
- Behavior-based automations
- Conversation AI setup
- Review request campaigns
- AI-assisted review reply setup
- Dashboard setup
- Ready-to-run campaign setup
- Best For
Who This CRM Service Is For
Our custom CRM setup is a good fit for:
Service businesses
Local businesses
Agencies
Consultants
Contractors
B2B companies
Professional service firms
Home service businesses
Healthcare and wellness businesses
Businesses running paid ads
Businesses getting website leads
Businesses using appointment booking
Businesses tired of tracking leads manually
If your business depends on enquiries, calls, bookings, consultations, proposals, or follow-ups, a CRM can help bring more structure and visibility to your sales process.
Related Services
A CRM becomes more powerful when it is connected with your website, SEO, ads, and lead generation system.
SEO Web Design
Your website should do more than display information. It should capture leads, send them into your CRM, and support your follow-up process.
Best for: Businesses that need a website built with lead capture and tracking in mind.
Ecommerce SEO
Ecommerce SEO helps online stores attract more organic traffic through product, category, and collection optimization.
Best for: Ecommerce businesses that want more product visibility and better search traffic.
Paid Advertisement
Paid ads can generate leads quickly, but those leads need to be tracked and followed up with. A CRM helps connect campaign traffic with sales activity.
Best for: Businesses running Google Ads, Meta Ads, or retargeting campaigns.
Real Work. Real Improvements.
We work behind the scenes of growing businesses improving lead capture, fixing broken follow-up processes, connecting forms to CRM pipelines, building automation workflows, and creating systems teams can actually maintain.
Our CRM work is focused on one goal: helping businesses manage leads better and reduce the number of opportunities lost through manual follow-up. (View All Case Studies)
See how Evolz built a custom multi-vendor booking web app for Liane Braiding Salon with braider calendars, deposits, payments, and appointment management.
- Web Design
How a conversion-focused redesign and SEO overhaul transformed a stagnant jewellery store into a ranking, revenue-generating ecommerce brand.
- Paid Ads, SEO, Web Design
How Hennessy Lampworks went from a dead-end Squarespace site to a Shopify storefront that ranks, converts, and generates inbound B2B leads.
- Web Design
Launching a new agency? See how we built a premium design agency website for the UAE market that creates instant trust and strong first impressions.
- Web Design
Launching a new property project? See how we built a premium real estate website that creates instant trust and strong first impressions for a German audience.
- Web Design
Low leads from your coaching website? See how we increased conversion rate from 2% to 20% using SEO, UX, and a full website redesign.
- SEO, Web Design
Frequently Asked Questions About CRM Solutions
We provide GoHighLevel CRM setup, pipeline creation, contact segmentation, tagging, appointment booking setup, email drip workflows, follow-up automations, behavior-based automations, Conversation AI setup, review request campaigns, dashboard setup, and campaign workflow setup.
GoHighLevel is a CRM and marketing automation platform that helps businesses manage leads, pipelines, calendars, communication, follow-ups, automations, and reporting in one place.
Yes. We customize GoHighLevel based on your sales process, lead sources, pipeline stages, follow-up needs, automation requirements, and reporting goals.
Yes. We can create automated workflows for lead nurturing, email and SMS follow-up, appointment reminders, internal notifications, review requests, missed lead follow-up, and customer communication.
Yes. We can set up appointment calendars, booking pages, confirmation messages, reminders, and related workflows so prospects can book calls or consultations more easily.
Yes. We can connect website forms, landing pages, booking forms, and lead capture points to your CRM so new leads are automatically added to the right pipeline or workflow.
Yes. We can set up review request campaigns that automatically ask customers for reviews after a completed service, appointment, or project.
Yes. We can connect CRM workflows with Meta Ads, Google Ads, landing pages, forms, tracking, and lead capture systems depending on your setup.
Most CRM setup projects take a few weeks depending on the number of pipelines, workflows, automations, integrations, and revisions required.
Yes. We can provide ongoing CRM support, workflow optimization, troubleshooting, updates, reporting improvements, and technical assistance as your business grows.
- What Our Clients Say
What Clients Say After Working With Us
Our clients work with Evolz when they need more than leads. They need a system to capture, track, follow up, and turn opportunities into real sales conversations.
Danielle Hennessy
Hennessylampworks.com
From the beginning, the communication was clear, professional, and consistent. Shuja understood our requirements quickly and translated them into a website that not only looked great but also worked exactly the way we needed it to.
What impressed us most was the attention to detail and how responsive the team was throughout the process. Updates were handled efficiently, feedback was implemented quickly, and there was never any uncertainty about progress.
If you’re looking for a team that delivers quality work, respects timelines, and genuinely cares about getting things right, Evolz is a great choice.”
Monique
My-boost.nl
Shuja and his team really took the time to understand what we needed, not just visually but strategically. Communication was clear, timelines were respected, and the quality of work exceeded our expectations.
What stood out most was how smooth the entire process felt — there was no confusion, no chasing updates, and no guesswork. Everything was handled professionally, and the end result was exactly what we were hoping for.
If you’re looking for a reliable team that knows what they’re doing and actually delivers, I would definitely recommend Evolz.”
Miriam
Caretosleep.ie
Ahsan and his team were processional, thoughtful, observant, and incredibly patient and helpful with all my questions and needs. I have worked with Shuja/Ahsan for three years and will continue as my work evolves. To have someone who I is efficient, trustworthy, affordable and very kind, for my small business needs is key. I highlight recommend.
Abigail Bruce
Abigailbruce.co
I had the pleasure of working with Shuja on the creation of two websites, and it was an outstanding experience! Shuja is an impeccable professional, skilled and punctual, capable of managing every aspect of the project with great attention to detail and precision. His ability to respond quickly to every need his flexibility in finding tailored solutions, and his willingness to clarify any doubts made our collaboration smooth and stress-free. Not only is he incredibly fast in execution, but he also showed extraordinary kindness and patience throughout. I highly recommend Shuja to anyone looking for a reliable and talented professional for their web projects. Thank you so much. Shuja!
Matteo Osso
Dialogist.io
I am pleased with Shuja’s work! | enjoyed working with him. His communication was nice, he met all deadlines, and his skills were reasonably strong.
JH Maas
Cleanfit.nl
I have had 2 sites developed with Shuja and the Evolz team and have others in the pipeline that I will be back to him for. I have also recommended him to colleagues who have used his web design agency. What makes them so special?
- They do what they say they will do
- They find work arounds
- They take initiative and don’t need to be hand-held throughout the process
- Excellent communicators
- Time efficient
- Super design + Web flow ideas
Ciaran Cronin
Schooltvpro.com
Ready to Build a CRM That Helps You Manage Leads Better?
If your leads are scattered across forms, inboxes, spreadsheets, calendars, and manual follow-ups, Evolz can help you build a cleaner system.
Our custom CRM solutions help you capture leads, organize contacts, automate follow-up, manage appointments, request reviews, and track pipeline activity through GoHighLevel.
Fill out the form below and let’s start building a CRM system around your business.